GiveDirectly has delivered more than $1B in cash directly to 2 million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist, NPR, TED, and The Washington Post. We are one of Time100’s Most Influential Companies of 2026. 

Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it's really like to work here? Read our values and hear from the people who do. If they resonate, this could be a great fit!

About this role

The Risk Management Program Manager is responsible for preventing, detecting, mitigating and investigating the field-based risks associated with delivering millions of dollars to thousands of poor households across a portfolio of countries. The Program Manager (PM) will work with the Internal Audit Director and the wider Internal Audit team to design innovations to manage the risks associated with cash transfers. 

Reports to: Director, Internal Audit

Level: Manager

Location: Remote - Goma/Bukavu/Kinshasa, DRC with a requirement to overlap with an East Africa timezone by at least 3 hours.

Role Summary 

• Supports overall Global Internal Audit (IA) strategy.
• Overall risk manager for the countries in their portfolio.
• In partnership with the Country Director (CD), lead the development of the country IA strategy.
• Supports on all project design at all stages (project inception, proposal creation, project design, risk register creation, ongoing project risk management, project closure).
• Leads (or where relevant, delegates) all country syncs with CD.
• HR oversight (not direct management) for all countries in their portfolio. 
• Takes direct lead on certain, more sensitive and high risk investigations in portfolio (as determined by CD and IAD).
• Manages Internal Audit for each country in their portfolio
• Manages Internal Audit Manager (IAM) directly.
• Supports admin oversight and procurement for the IA team in country (ensuring docs are in order etc).
• Carries out regular spot checks on country operations and ensures IAM is doing their checks and documenting them.
• Seeks to develop and analyze data we have but also look for new ways to spot and reduce fraud. 
• Visible point of contact for country team and part of country management team where relevant.
• Leads coordination with other internal teams (such as Safeguarding, Programs, and Tech) as well as external partners, such as Telcos where needed.
• Visits each country in portfolio at least 1x per year for field visits.

Roles and responsibilities: 

Project Design (25%)

Represent IA in country project design conversations, including development of strategic risk management measures.

• Owning development of project-specific Internal Audit proposals detailing audit rates, audit approaches, e.t.c. for new projects and discussing these with CD. 
• Oversee community risk scoping exercises and ensure full scoping report is submitted to IAD and CDs for all new projects.
• Ensure that customized risk registers are created for all new projects; ensure that risk registers for ongoing projects are updated regularly.
• Review implementation tools, e.g. enrollment surveys, to better align them to risk detection, mitigation and prevention.

Systems Orientated risk monitoring (45%)

• Owning and monitoring IA metrics / KPIs in countries of portfolio and owning correction of dropping or critically missed metrics.
• Overall owner (accountable) of country project workbooks detailing workplans and staffing, tech related requirements and activity timelines. 
• Define and review risk classifications based on projects and country level activities.
• Hold weekly (or bi-weekly) meetings with Country Directors in each country you are assigned.
• Lead the development of escalation protocols for different types of risks and monitor implementation of the protocols by country managers.
• Lead the transparent, accountable and where needed collaborative investigation of high risk cases. 
• Support the IAM to undertake community based fraud intelligence monitoring exercises and escalate any identified risk trends to the CD and IAD.
• Monitor the traffic and trends of risk reporting and flag high risk countries and projects to the CD and IAD. 
• Support the IAD with tech-related fraud prevention innovations work through different inputs as may be requested from time to time. 
• Where relevant, build in-country relationships with fraud management stakeholders (for example, MoMo provider telcos) for sustainable fraud resolutions in-country.
• Conduct spot checks on both the programs and IA operations to ensure high quality and identify any abnormalities. 
• Build and manage in-country project related stakeholder relationships; working with different in-country teams to ensure IA deliverables are tracked as per workplan. 
• Write and share with the IA - Director